Terms and Conditions

Acceptance of these terms

These terms govern your use of The Health Vision website and the information and services offered through it. By browsing the site, contacting us, or subscribing to our newsletter, you agree to these terms.

If you do not agree with any part of them, please do not use the site.

About the information on this website

Content on this website — including service descriptions, blog articles, newsletters and frequently asked questions — is provided for general information and education.

It is not a diagnosis, a treatment plan, or a substitute for a consultation with a qualified clinician. Always seek personalised advice for your own situation, and never delay seeking help because of something you have read here.

Medical emergencies

This website is not intended for emergencies. If you believe you are experiencing a medical emergency, contact your local emergency services or attend the nearest emergency department immediately.

Please do not rely on website forms or email for urgent medical matters.

Appointments, enquiries and communication

Sending a form, email or message does not create a clinician–patient relationship. A relationship begins only after an appointment is confirmed and a consultation has taken place.

While we aim to reply promptly, response times vary with clinic hours and demand. Please provide accurate contact details so that we can reach you.

Subscriptions and newsletters

If you subscribe to our newsletter, you consent to receiving occasional emails about health topics, services and updates from our team.

You can unsubscribe at any time using the unsubscribe page or the link in each email. We aim to process unsubscribe requests promptly. Subscribing does not create a clinical relationship.

Use of the website

You agree to use this website lawfully and respectfully. You must not attempt to gain unauthorised access to our systems, interfere with the site's operation, scrape content at scale, or use the site to send unlawful, misleading or harmful material.

All content on this website, including text, images, design and branding, belongs to The Health Vision or its licensors and may not be reproduced commercially without permission.

Accuracy and availability

We work to keep information accurate and current, but medical knowledge and service details change over time. We do not warrant that every page is complete, error free or up to date.

We may change, suspend or withdraw any part of the website or our services without notice.

Third-party links

Our site may link to external websites, such as mapping or reference tools. Those sites are governed by their own terms and privacy practices, and we are not responsible for their content.

Limitation of liability

To the extent permitted by law, The Health Vision is not liable for indirect or consequential loss arising from your use of this website or reliance on its general information.

Nothing in these terms limits liability that cannot lawfully be limited, including liability for professional obligations owed to patients under applicable healthcare law.

Payments, insurance and fees

Where our services involve fees, insurance coverage or third-party authorisations, the terms that apply will be explained to you before care begins.

Our health insurance guidance is informational. We do not guarantee that any particular treatment will be covered by your plan.

Privacy

Your use of the website is also governed by our privacy policy, which explains how we collect and use personal information.

Governing law

These terms are governed by the laws applicable in the jurisdiction where our practice is located, and any dispute will be handled by the courts of that jurisdiction.

Changes to these terms

We may update these terms from time to time. The version published on this page is the current one, and continued use of the website after changes means you accept the updated terms.

Contact us

Questions about these terms can be sent to contact@thehealthvision.com, or you can call us on +1 904-292-9705.